Refund policy

All Sales Are Final
Because each item is vintage and one-of-a-kind, all sales are final. Please review all photos, descriptions, and measurements before purchasing. I’m always happy to answer questions before you order.

Cancellations
Orders cannot be canceled once placed, as I begin preparing your items shortly after purchase.

Damaged Items
If your item arrives damaged, please contact me within 48 hours of delivery.
Please include:

  • Your order number

  • Clear photos of the damage

I will review your claim and issue a refund for eligible damaged items. Because each piece is unique, replacements are not available.

Lost or Delayed Packages
Once a package has been handed to UPS, delivery timelines and tracking updates are managed by the carrier. If your package is delayed, lost, or marked delivered but missing, UPS will begin the investigation process. I’m always here to help guide you, but UPS ultimately handles these claims.